How can we help?
Contact
Email support@taeshe.studio. We usually reply within 48 hours.
Common Questions
How do I ask for an autograph?
On Home, tap + and enter their name. Choose whose iPhone they’ll sign on. With Their iPhone, bring your iPhones together, match the digits, and tap Confirm. With My iPhone, hand them yours. See all steps
Someone asked for my autograph. What do I do?
Open Yaravaz and bring your iPhone close to theirs. Tap the bar above the tabs, or tap More (⋯) > Give an Autograph on Home. Show them the code. See all steps
The iPhones can’t find each other
Hold them closer, or tap Show Code Instead and have them scan it. If Bluetooth is off or not allowed, tap Use My iPhone. More fixes
Why do we have to be together?
Autographs are collected in person. The iPhones confirm they’re together, and the matching digits show you’re connected to the right one. Learn more
How do I turn on iCloud sync?
In Yaravaz, go to Settings and turn on iCloud Sync. Your autographs sync to every device signed in to the same iCloud account.
What does the seal color mean?
Green means the autograph hasn’t changed since it was signed. Red means something has changed.
Does Yaravaz work offline?
Mostly. Signing on your own iPhone, sealing, verifying, and browsing work without a connection. When someone signs on their iPhone, the autograph returns through iCloud, which needs one. Sync catches up when you’re back online.
Is my collection backed up?
With iCloud sync on, your collection is stored in your iCloud account. For extra protection, keep iCloud Backup turned on.
Feedback
Found a bug or have an idea? Email us. Your feedback shapes the app.